The Rochdale AFC Development Association Goldbond weekly draw is a small society lottery registered with the Gambling Commission.
Registered number OL4777
License number 000-004777-N-3072128-002
Rules and Regulations
- All members must be aged 16 years or over. Any member found to be under this age will immediately have their membership cancelled.
- All members will receive 14 lucky numbers for every £1 subscribed. Members may subscribe to more than £1.
- All members will be entered into the draw on the receipt of that week’s subscription.
- No claim is necessary for any prizes awarded, all winners will be notified. The winning list will be published on a weekly result sheet and on the Club’s official website www.rochdaleafc.co.uk
- All monies received from the lotteries will be donated to Rochdale AFC for the ground development and projects for the benefit of the fans.
- The Development Association is licensed by the Gambling Commission under the 2005 Gambling Act, license number 000-004777-N-3072128-002.
Rochdale AFC Development Association is committed to ensuring that each lottery is operated in a secure, fair and socially responsible way and to endorsing responsible gambling amongst its members.
The Gambling Commission regulates gambling in the public interest. The regulatory framework introduced by the Gambling Act 2005 is based on three licensing objectives:
- Preventing gambling from being a source of crime and disorder, being associated with crime and disorder, or being used to support crime.
- Ensuring that gambling is conducted in a fair and open way.
- Protecting children and other vulnerable persons from being harmed or exploited by gambling.
This document sets out the Societies policies and approach to ensuring we approach any gambling activities in a socially responsible way.
Rochdale AFC Development Association aims to ensure that any issue regarding the lottery you may have is dealt with promptly and in confidence. The following stages are a guide, and stages 1 and 2 may be bypassed to expedite a resolution.
1) Any member wishing to make a complaint may initially mention the matter to their collecting agent.
2) If the collecting agent is unable to or satisfactorily resolve the matter, the issue should then be forwarded on to a member of Lottery staff by means listed below.
3) If a member of Lottery staff is unable to or satisfactorily resolve the matter, then the issue should be forwarded to the Lottery Manager by means listed below.
4) If the Lottery Manager is unable to or satisfactorily resolve the matter, then a customer is able to refer any dispute to an approved and free alternative dispute resolution entity (ADR) as detailed below.
Lottery staff/administrator contact details:
- By Telephone on 01706 753 596
- By email to firstname.lastname@example.org
- In person at our head office address: The Club Shop, The Crown Oil Arena, Sandy Lane, Rochdale, OL11 5DS
- In writing to our Lottery Manager at: The Club Shop, The Crown Oil Arena, Sandy Lane, Rochdale, OL11 5DS
Our free alternative dispute resolution entity (ADR) is:
Independent Betting Adjudication Service (IBAS),
PO Box 62639,
Email: adjudication@ ibas-uk.co.uk
Your complaint will be fully investigated and a response issued within 10 working days.
We will ensure that:
- Players have access to clear information on matters such as the rules of the lottery, the prizes that are available and the chances of winning.
- The rules are fair.
- Any advertising and promotional material is clear and not misleading.
- The results are made public.
We will use our best endeavours to address the following issues:
- Under age Gambling. It is illegal for individuals under the age of 16 to enter into a lottery. If for whatever reason, upon winning any individual is unable to prove that they are 16 or over then any winnings will be forfeited and their membership stake returned.
- Anyone under the age of 16 must be challenged and ID requested. Should ID not be produced, the individual will not be allowed to become a collecting agent or purchase a membership for the lottery. ID should contain a photograph and the individuals date of birth. Acceptable forms of Government Issue identification include: Driving licence; Passport; Citizen Card.
- Gambling Limits. The Society may impose limits on the value of entries into a lottery that can be purchased by an individual.
-Self Exclusion. On request, we will:
- Close a customer’s account(s) for a minimum period of 6 months
- Extend any self-exclusion for one or more periods of at least 6 months each at the customer’s request
- Extend the self-exclusion period chosen by the customer for a further 6 months ourselves unless the customer takes positive action in order to gamble again
- Where a customer chooses not to renew self-exclusion and makes a positive request to begin gambling again during the 6 month period after the end of their initial self-exclusion, give a customer one day to cool off before allowing them to recommence gambling activities with the Lottery. Contact must be made in person at the Lottery Office (The Club Shop, The Crown Oil Arena, Sandy Lane, Rochdale, OL11 5DS) or via telephone (01706 753 596).
- Provide Information on Gambling Support Organisations. We will provide contact details or links on any lottery websites or via other appropriate media to GamCare and other relevant / appropriate organisations.
- Self Help and Awareness Information. We will provide self-help and awareness information on any lottery websites or other appropriate media together with links to or contact details of GamCare and other relevant / appropriate organisations.
Whilst the majority of people do gamble within their means, for some gambling can become a problem. It may help you to keep control to remember the following:
- Gambling should be entertaining and not seen as a way of making money
- Avoid chasing losses
- Only gamble what you can afford to lose
- Keep track of the time and amount you spend gambling
- If you want to have a break from gambling you can use our self-exclusion option detailed above
- If you need to talk to someone about problem gambling then contact BeGambleAware. BeGambleAware is an independent body that provides confidential telephone support and counselling to anyone who is affected by problem gambling.
- BeGambleAware can be contacted free on 0808 8020 133 or visit www.begambleaware.org
Gambling should be an exciting and enjoyable form of entertainment for all our customers. However, if you feel that you or someone close to you is showing any of the following signs it could be that a problem with gambling is developing:
- Spending more money and time on gambling than you can afford.
- Finding it hard to manage or stop your gambling.
- Having arguments with family or friends about money and gambling.
- Losing interest in usual activities or hobbies like going out with friends or spending time with family.
- Always thinking or talking about gambling.
- Lying about your gambling or hiding it from other people.
- Chasing losses or gambling to get out of financial trouble.
- Gambling until all of your money is gone.
- Borrowing money, selling possessions or not paying bills in order to pay for gambling.
- Needing to gamble with larger amounts of money or for a longer time to get the same feeling of excitement or buzz.
- Neglecting work, school, family, personal needs or household responsibilities because of gambling.
- Feeling anxious, worried, guilty, depressed or irritable.
For help and support in confidence, please call the National Gambling Helpline free on 0808 8020 133, or visit www.begambleaware.org
When an individual joins the lottery we will check that:
- The individual is aged 16 or over.
- The individual is resident in the UK.
- We also retain the right to cancel any membership should we suspect criminal activity.
- We limit the maximum number of entries to £10 per individual per week.
It is felt that with the lottery having a low weekly cost of £1 and the average collectors round of less than £50 that collecting agents are at a low risk from robbery. However, we advise our collecting agents to occasionally change their collecting days/times/route to mitigate and potential risk. If an agent does feel at risk whilst collecting we advise that they cease collecting their round at that time and recommence another day. A member of lottery staff can accompany an agent at their request.
Under the Proceeds of Crime Act 2002 (POCA), Rochdale AFC Development Association needs to report the gambling activities of individuals if we know or suspect they are supported by the proceeds of criminal activity. This includes the risk of the business being used for criminal spend, money laundering and terrorist financing.
Rochdale AFC Development Association is committed to ensuring that necessary precautions and staff training is in place to comply with its responsibilities with regards to money laundering in accordance with POCA. These responsibilities are:
- Disclose instances where you know or suspect that a person is engaged in money laundering.
- Make disclosures in the prescribed form and manner.
- Obtain appropriate consent to carry out a prohibited transaction.
In all instances where customer funds are known or suspected of having criminal origins, a report must be made to the NCA at the earliest opportunity. Lottery staff are at risk of committing principal money laundering offences unless a report is made to the NCA and, where appropriate, consent is obtained.
Whilst it is considered that the risk at Rochdale AFC Development Association of suspicious activity related to money laundering is very low, procedures are in place for the reporting of such activities.
If a member of lottery staff suspects that money laundering activity has or is taking place, they must report this to the Lottery Manager immediately. In this instance, the Lottery Manager is the appointed nominated officer responsible for ensuring that information is properly disclosed to the NCA. It is then up to the Lottery Manager to decide whether or not to submit a suspicious activity report to the National Crime Agency. If appropriate, it is the duty of the Lottery Manager to submit a suspicious activity report to the NCA and ensure that appropriate consent is applied for as necessary. A record will be kept of any reports of suspicious activity and actions taken.
Under POCA, it is an offence if a nominated officer fails to comply with their obligation to make a report to the NCA as soon as is practicable. Furthermore, it is a criminal offence for anyone to release information which is likely to prejudice the investigation of activity reported under POCA. It is also a criminal offence to falsify, conceal, destroy or otherwise dispose of documents which are relevant to the investigation (or to cause of permit these offences).